Building Healthier Workplace Cultures Through Empathic Leadership
Empathic workplace leadership is fundamental to effective treatment and supervision, especially when the work can cause trauma in the professionals doing that work. When staff work in high-pressure environments, a leadership approach grounded in empathy can inspire professionals to be their best. However, the results of a recent Safer Society survey on workplace stressors and motivators highlight a critical issue: professionals working to prevent abuse often view management as a greater source of stress than of support.
Presenters Anette Birgersson and Christin Santiago—professionals with extensive experience in all aspects of leadership—developed this training to address this challenge directly. Their work underscores that empathic, trauma-informed leadership is essential not only for supporting professionals but also for enhancing staff retention, building trust and resilience throughout an organization, and delivering consistent, effective services to clients.
